Privacy Policy

Privacy Policy for House of Serenity Health & Wellness

At House of Serenity Health & Wellness, accessible from houseofserenityhw.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by House of Serenity Health & Wellness and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in House of Serenity Health & Wellness. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

House of Serenity Health & Wellness follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, House of Serenity Health & Wellness uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of House of Serenity Health & Wellness.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on House of Serenity Health & Wellness, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that House of Serenity Health & Wellness has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

House of Serenity Health & Wellness’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

House of Serenity Health & Wellness does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Who we are

Our website address is: getlimitlesssolutions.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Phone Calls and SMS Messaging

By providing your phone number to us, you consent to receive phone calls and text messages (SMS or MMS) from us for purposes that may include customer service, appointment confirmations, order updates, account notifications, marketing communications, and other business-related messages.

Consent and Opt-In

  • Phone numbers are collected through website forms, checkout pages, intake forms, lead forms, or direct communication with you.
  • By submitting your phone number, you are providing express consent to receive communications from us.
  • Consent to receive text messages is not a condition of purchase.

Message Frequency and Charges

  • Message frequency may vary depending on your interaction with us.
  • Message and data rates may apply based on your mobile carrier and plan.
  • Carriers are not responsible for delayed or undelivered messages.

Opt-Out and Help Instructions

You may opt out of receiving SMS messages at any time by replying:

  • STOP to unsubscribe
  • HELP to receive support or additional information

Once you opt out, you will no longer receive SMS messages unless you re-opt in.

Data Use and Protection

  • We do not sell, rent, or share phone numbers collected for SMS or phone communications with third parties for their own marketing purposes.
  • Phone numbers and communication data are used solely to support our business operations and communication with you.
  • We may use third-party service providers to deliver SMS and phone call services, and those providers are contractually obligated to protect your information.

Call Recording (If Applicable)

Calls may be recorded or monitored for quality assurance, training, and compliance purposes, where permitted by law.

Third-Party Messaging Providers

We may use trusted third-party platforms to send and receive calls and text messages. These providers are required to maintain appropriate security safeguards and comply with applicable telecommunications and data protection laws.

Changes to Messaging Preferences

You may update your communication preferences or request removal of your phone number from our systems by contacting us directly using the information provided on this website.

Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Limitless Solutions (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit houseofserenityhw.com or interact with our services.

What Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Billing and payment information
  • Any information you submit through forms, emails, or direct communication

Technical and Usage Information

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on our site
  • Referral sources

How User Data Is Used

We use collected information to:

  • Provide and manage our services
  • Communicate with you about your account, services, or inquiries
  • Send transactional messages such as confirmations and updates
  • Send marketing or promotional communications (with consent)
  • Improve website performance and user experience
  • Comply with legal and regulatory requirements

We do not sell or rent personal data to third parties.

SMS Opt-In Details

By providing your mobile phone number, you consent to receive text messages (SMS/MMS) from Limitless Solutions for purposes including service updates, appointment reminders, account notifications, and marketing messages.

  • Message frequency may vary
  • Message and data rates may apply
  • Consent to receive SMS is not a condition of purchase
  • You may opt out at any time by replying STOP
  • For assistance, reply HELP

Mobile numbers collected for SMS communication are used solely for communication purposes and are handled in accordance with this Privacy Policy.

Cookie & Tracking Practices

We use cookies and similar tracking technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Improve site functionality and performance
  • Support marketing and advertising efforts

Cookies may be managed through your browser settings. Disabling cookies may affect site functionality.

Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

While no method of transmission or storage is completely secure, we take commercially reasonable steps to protect your data.

User Rights

You have the right to:

  • Access the personal information we have about you
  • Request corrections to inaccurate data
  • Request deletion of your personal information, subject to legal or contractual obligations
  • Opt out of marketing communications at any time

Requests may be submitted using the contact information below.

Mobile Information Sharing Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories of personal information collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Services

We may use trusted third-party providers to support our services (such as hosting, CRM systems, analytics, payment processors, and messaging platforms). These providers are permitted to access personal information only as necessary to perform services on our behalf and are required to protect your data.

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website or services indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Limitless Solutions
Website: https://houseofserenityhw.com
Email: info@houseofserenityhw.com
Phone: (336) 422-6014